Troubleshooting Migrating Analytics data (On-prem MFP)

Overview

Find information to help resolve issues that you might encounter when you are migrating Analytics data from On-prem MFP 8.0 to PMF Cloud 9.x on Kubernetes.

Following are some possible issues while running restore API and the resolutions.

• {“error”:”RepositoryMissingException[[my_backup] missing]”,”status”:404} issue

  Resolution: Run the following command and then try restore CURL command once again.

   curl --location --request PUT 'http://{ES_MASTER_POD_IP}:9200/_snapshot/my_backup' --header 'Content-Type: application/json' --data '{"type": "fs","settings": {"location": "/es_restore"}}'
  

• {“error”:”RepositoryVerificationException[[my_backup] path is not accessible on master node]; nested: FileNotFoundException[/es_restore/tests-vkJXwqhRQB-VrXfiRQSPcA-master (Permission denied)]; “,”status”:500} issue

  Resolution: Ignore the error and try restore API once again.

• {“error”:”SnapshotRestoreException[[my_backup:snapshot_1] cannot restore index [global_all_tenants] because it’s open]”,”status”:500} issue

  Resolution: Run the following command and then try restore CURL command once again.

    curl --location --request POST 'http://{ES_MASTER_POD_IP}:9200/global_all_tenants/_close'
  

  Where,

  “global_all_tenants” is the index name, make sure you enter right index name as per the error